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Measure book — first contact

Contact us about a Moorabbin kitchen

Enquiries come to us in writing, and that turns out to be the useful order. Four lines naming the suburb, the shape of the room and what it fails at carry more than a long conversation spent guessing at dimensions — and they give the measure something to confirm rather than discover.
Send a short note if you are still weighing whether the layout has to change or only the finishes. Use the fuller quote enquiry if that is settled and you want the kitchen measured, drawn and priced.
A hand holds a yellow tape measure across a white wall or cabinetry panel, with a small drilled hole visible below.
Reference photograph: a tape measure drawn across a cabinetry panel, a drilled fixing hole already set below the blade. A written enquiry becomes a number like this one — recorded on site, then worked from.
Field note — two openings

Two ways to start

Neither is a commitment. Both begin with the same question about the room.

A short message

Best when
You are comparing directions, or unsure whether the layout must change at all.

What to send
Suburb, the rough shape of the kitchen, and what the room fails at now.

What follows
Questions about the room, and a view on whether this reads as a makeover or a rebuild.

Where it goes
The enquiry form at the foot of this page.

The full quote enquiry

Best when
The decision is made and you want the kitchen measured, drawn and priced.

What to send
The same detail, plus the budget range and timeframe you are working to.

What follows
Consultation and measure before any figure is put against the work.

Where it goes
Request a Quote

Field note — the front end

Nothing is priced before the room is measured; the measure is what stops a quote being a guess.
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What happens after you write

The first four stages of the twelve-stage renovation process sit between your message and any number. They run in this order, and none of them is skipped.

01  Consultation. You describe the kitchen in your own terms — what fails, what you would keep, who cooks in it and when the room gets crowded.

02  Measure. Walls, ceiling and window heights, floor level, door swings and the positions of water, waste, gas and power. Bayside house stock repeats its footprints, but never its tolerances.

03  Design. Layout worked against those dimensions, with material decisions sequenced in the order they have to be made — see Kitchen Design.

04  Quote. Priced against a defined scope, so the figure refers to something specific rather than a square-metre average. From there the build runs on through Complete Kitchen Renovations.

Field note — what to write down

Three things worth noting before you send

A pencil line on the wall beats an adjective every time.

The room
Wall lengths in millimetres if you have them, the ceiling height, where the window and doorways fall, and whether the kitchen opens to a living space or closes off behind a wall.

The problem
Not ‘it’s dated’. Where two people collide, which cupboard nobody can reach, what the bench runs out of room for, and whether the fridge door blocks the walkway when it opens.

The direction
Anything already decided — a benchtop material, a door style, appliances you are keeping — and anything ruled out. Undecided is a legitimate answer; say so and it becomes a design question.
Field note — coverage

Moorabbin, and the suburbs either side of it

Highett  ·  Hampton East  ·  Bentleigh  ·  Bentleigh East  ·  Cheltenham  ·  Mentone  ·  Heatherton
If your street sits just outside that line, write anyway and name the suburb — it is a short conversation either way. Full detail on service areas.
Measure book — last page

Send the enquiry

Every field earns its place: your name, email and phone so we can reach you; the location, so we know which suburb and which typical footprint we are reading; a subject line; a budget range and a timeframe if those are settled; and the message, where the room gets described. The message is the part that matters — the rest is bookkeeping.
Enquiries are stored privately in this site and read by us. If you would rather read before writing, the twelve services are set out on the Services hub, the reference work sits under Projects, and the common questions are answered on the FAQ.

We use these details to respond to your enquiry. Please avoid sending sensitive personal information.